At AWS, we provide comprehensive or non comprehensive maintenance contract support to ensure our customer has peace of mind with their hardware or IT equipments.

Our Service Level Assurance:

• 9 x 5 Next Business Day Onsite Support
  
• 24 X 7 Onsite Support

Range of product maintenance:

• Peripherals -Printers, Scanners, MFP (Depends on models)
  
• Servers and Storage Hardware
  
• Switches Hardware
  
• Software renewal

Value Added for Maintenance Support included:

• System Health Check
  
• Preventive Maintenance
  
• Software/OS Patch
  
• Hardware?? Firmware Maintenance or Upgrade